Our Terms

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Agreement to Terms

This Website is operated by Dwalzz Studio (collectively, “Dwalzz Studio”, “We”, “Us”). Throughout the site, the Terms of Use (the “Terms) are intended to make you aware of your legal rights and responsibilities with respect to your access to use the Dwalzz Studio Website at www.Dwalzzstudio.com (the “Site”) including but not limited to delivery of information via the website whether existing or in the future that link to the Terms (collectively, the “Services”). By visiting our site and/ or purchasing something and/or availing services from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Use apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. By using the Services, you acknowledge that you have read, understood, and agree to be bound by, the Terms. If you do not agree to the Terms, please do not use the Services.

Changes to Terms.

Any changes to the Terms will be effective immediately upon posting. Please review the Terms each time you use the Services as your continued use of the Services after such changes will constitute acceptance of, and agreement to, such changes. You further waive any right you may have to receive specific notice of such changes.

Consent

You affirm that you are at least 18 years of age and are fully able and competent to enter into, and comply with, these Terms. If you are accessing and using the Services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. In that situation, “you” and “your” will refer to both you and that entity.

About Dwalzz Studio

Dwalzz Studio is an online platform to get estimates for home renovation and setup projects and get them done by highly recommended professionals.

No Endorsement

Dwalzz Studio does not sponsor, endorse, recommend or approve of any professional who offers products or services through the Services. While we try to confirm that professionals meet certain requirements, we cannot and do not represent or warrant that any professional is licensed, qualified, bonded, insured or capable of performing any service. Reference to any products, services or other information by trademark, manufacturer, supplier or otherwise does not constitute or imply an endorsement, sponsorship or recommendation by us. Any estimate provided in connection with the Services is only a guide, it is not a guarantee of the actual cost of your specific project.

Content Shown on the Site

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, projects, music and artwork (collectively, “Content”), is a third party user generated content and Dwalzz Studio has no control over such third party user generated content as Dwalzz Studio is merely an intermediary for the purposes of this Terms of Use.

Provided Services

Products and services provided by professionals are made available to you pursuant to both (i) a communications platform that enables connections between you and professionals and (ii) a payments platform that provides a medium of exchange of money between you and professionals to facilitate the provision of goods and services.

Pricing Information

While www.Dwalzzstudio.com strives to provide accurate service and pricing information, pricing errors or typographical errors may occur. We cannot confirm the price of a project until after you order. In the event that a project is listed at an incorrect price or with incorrect information due to an error in pricing or product information, www.Dwalzzstudio.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that project, unless the project has already been started. In the event that an item carries an incorrect price, www.Dwalzzstudio.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

Pricing Policies

Dwalzz Studio provides a customized quote based on your requirements using our proprietary pricing engine.

Payments are to be made in multiple installments, Dwalzz Studio would provide you the breakup and links to make payments as per installments as and when required.

Taxes

You understand that we are acting solely as an intermediary for the collection of service charges and fees between a Service User and a Service Professional who choose to enter into an Agreement for Service. Because taxes vary significantly based on the registration and method you have opted for, you understand and agree that you are solely responsible for determining your own tax reporting requirements in consultation with tax advisors, and that we cannot and do not offer tax advice to either Service User or Service Professional. Further, you understand that Dwalzz Studio shall not be responsible or liable in any manner in relation to tax liability of a Service User or a Service Professional.

Order Cancellations and Refund

Once confirmed with payment, design or production advance cannot be refunded. Defective parts will be replaced under the conditions of the provided warranty.

Electronic Communications

You consent to receive the communications from us electronically, www.Dwalzzstudio.com will communicate with you through email and SMS or by posting notices on the Site.

Project Specifications

While we make every effort to specifications of all projects that are done on the Site as accurately as possible there can be errors or missed out specifications. You are advised to coordinate with the professional and ensure that the professional takes the right measurements and that the right product is being made. We cannot guarantee that your project will look as you had requested it to be.

Limitation of Liability

• We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free; We do not warrant that the results that may be obtained from the Terms of Service will be accurate or reliable.
• You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
• You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
• IN NO EVENT SHALL THE DWALZZ STUDIO, ITS OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDER  BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER ARISING OUT OF, BASED ON, OR RESULTING FROM YOUR USE OF THE SERVICES AND YOUR USE OF, OR TRANSACTIONS WITH, DWALZZ STUDIO, PROFESSIONALS OR OTHER THIRD PARTIES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT DWALZZ STUDIO IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

• Any claims relating to use of the Services must be brought within a period of one (1) year from the date the cause of action arose. Claims brought after such a period are considered to be VOID.

COOKIES, WEB BEACONS AND TRACKING CODES:

• Cookies are small text files that a website downloads onto your computer or other internet- enabled devices (such as mobile phones and tablets) when you visit a website. The cookie will help the Website / Mobile Application recognise your device the next time you visit
• We may use both session cookies (disappear after you close your browser) and persistent cookies (remain after you close your browser and may be accessed every time you use or connect to our Website. We may collect information like user’s IP address, geographical location, browser/device type and version, operating system, referral source, device, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of user website use through “cookies”.
• You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site, or they may not function properly.

PERSONAL DATA ACCURACY AND PROTECTION

• Dwalzz Studio relies on Users to notify it of any changes in personal information. Should any inaccurate information come to Dwalzz Studio’s attention, it will investigate and correct the information and, if necessary, apprise the User of the change. Only those Employees/third party Vendors who need the User’s personal information in order to respond to the User’s requests are given access to it. Employees/Third Party Vendors are provided with training and information regarding the proper handling of personal information. All information stored in Dwalzz Studio’s computer system is protected from unauthorized access and information that is stored in document form is kept in secure locations to prevent access by unauthorized persons. The information that we collect is governed by the jurisdictional laws of India. By accessing or using the Platform or otherwise providing information to us, you consent to the processing, transfer, and storage of information in and to India as governed by Digital Personal Data Protection Act, 2023.
• You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site, or they may not function properly.
• Users have the right to withdraw their consent at any time, and the process for doing so is as simple as the ease with which such consent was provided by the User. The withdrawal process chosen by the user has no effect on the legality of the processing of personal data based on consent prior to its withdrawal.
• Your submission of personal information through the store is governed by our Privacy Policy
• In order to remove Your contact information, please visit Unsubscribe.

INDEMNIFICATION

• You agree to indemnify, defend and hold harmless Us and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys fees, made by any third- party due to or arising out of your breach of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Modification of Services

We reserve the right to modify, restrict access to, or discontinue the Services (or any portion of the Services), temporarily or permanently, with or without notice to you, and are not obligated to support or update the Services. Unless explicitly stated otherwise, any new features that augment or enhance the current Services shall be subject to these Terms.

Termination

We reserve the right, with or without notice, and in our sole discretion, to terminate any license to the Services, in whole or in part, and to block or prevent future access to and use of the Services.

If you have questions, please contact us by email at contact@Dwalzzstudio.com

Warranty Terms

Warranty for interior projects covers the following:

• Lifetime warranty against rust on accessories from Hettich
• Manufacturing defects in material
• Termite and fungus
• Product failure

Warranty is void under the following conditions:

• Complete payment is not made for the project.
• Damages due to misuse, tampering, abuse, fire and natural calamity scratches, rips etc
• Damages due to negligence and unauthorized usage
• Continuous contact with water
• Shifting of furniture without dismantling
• Furniture directly exposed to sunlight

Other Terms and Conditions

• The warranty is not applicable on any components supplied or installed by third-party vendors.
• When choosing a colour or finish, you must remember that samples only offer a general indication of the design, drawing, aesthetics, color and finish. There is no guarantee that the samples are an exact replica and they may vary slightly from the components installed.
• In no event shall Dwalzz Studio be liable for any loss of revenue or profits, loss of use of equipment, or other consequential or incidental damages resulting from the use, installation, performance, or failure of its products. Dwalzz Studio is not liable for any damages or physical injury arising out of improper use, modification, alteration, unauthorized use, or poor maintenance of the product.
• In no event shall Dwalzz Studio’s  liability under any contract exceed in any manner the value of the products sold or supplied.
• Any replacement required post installation, which are outside the warranty terms, will be chargeable to the client
• The company has a right to rework/repair/replace only the defective part of the furniture.

Governing Law

These Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and jurisdiction of Bangalore, Karnataka

Contact Information

Questions about the Terms of Use should be sent to us at support@Dwalzzstudio.com